# Overview

AI Assistants let you turn your knowledge base into a chatbot that anyone can use — on your website, intranet, or via a direct link. No coding required beyond pasting one line of embed code.

## What can assistants do?

* Answer customer questions using your documents
* Collect leads when they can't find an answer
* Reduce support tickets by providing instant self-service
* Track conversations and visitor feedback

## Getting started

1. [Create an assistant](/ai-assistants/creating-an-assistant.md)
2. [Choose knowledge sources](/ai-assistants/knowledge-sources.md)
3. [Configure behavior](/ai-assistants/behavior.md)
4. [Customize appearance](/ai-assistants/appearance.md)
5. [Deploy](/ai-assistants/deploying.md)

## Use cases

* **Customer support** — answer FAQs from your documentation
* **Internal knowledge** — help employees find information across company docs
* **Product guides** — let users ask questions about your product
* **Education** — create study assistants from course materials

{% hint style="info" %}
**Plan requirement:** AI Assistants are available on Pro (1 assistant) and Team (5 assistants) plans.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.knowbase.ai/ai-assistants/ai-assistants.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.