Overview

Build AI-powered chatbots for your website or intranet

AI Assistants let you turn your knowledge base into a chatbot that anyone can use — on your website, intranet, or via a direct link. No coding required beyond pasting one line of embed code.

What can assistants do?

• Answer customer questions using your documents

• Collect leads when they can't find an answer

• Reduce support tickets by providing instant self-service

• Track conversations and visitor feedback

Getting started

1. Create an assistant

2. Choose knowledge sources

3. Configure behavior

4. Customize appearance

5. Deploy

Use cases

• Customer support — answer FAQs from your documentation

• Internal knowledge — help employees find information across company docs

• Product guides — let users ask questions about your product

• Education — create study assistants from course materials

Plan requirement: AI Assistants are available on Pro (1 assistant) and Team (5 assistants) plans.