Behavior & Personality

Configure your assistant's personality, language, and boundaries

System prompt

The system prompt tells your assistant how to behave. Use it to set tone, role, and rules.

Quick tone presets: Click "Professional", "Friendly", or "Formal" to add a starting template.

Response language

Choose whether the assistant:

• Auto-detects the visitor's language and responds in the same language

• Always responds in a specific language (English, Polish, German, French, Spanish, etc.)

Topic guardrails

Restrict the assistant to specific topics. Enter a comma-separated list (e.g., "product support, billing, shipping"). Questions outside these topics will be politely declined.

Follow-up suggestions

When enabled, the assistant suggests follow-up questions after each answer. Helps visitors explore the topic further.

Fallback email collection

When the assistant can't answer a question, it can ask the visitor for their email. These leads appear in the Leads tab.

Document viewing

Toggle whether visitors can click source citations to view the actual document content. Disable this if your documents are confidential.