> For the complete documentation index, see [llms.txt](https://docs.knowbase.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.knowbase.ai/ai-assistants/behavior.md).

# Behavior & Personality

## System prompt

The system prompt tells your assistant how to behave. Use it to set tone, role, and rules.

**Quick tone presets:** Click "Professional", "Friendly", or "Formal" to add a starting template.

## Response language

Choose whether the assistant:

* **Auto-detects** the visitor's language and responds in the same language
* **Always responds** in a specific language (English, Polish, German, French, Spanish, etc.)

## Topic guardrails

Restrict the assistant to specific topics. Enter a comma-separated list (e.g., "product support, billing, shipping"). Questions outside these topics will be politely declined.

## Follow-up suggestions

When enabled, the assistant suggests follow-up questions after each answer. Helps visitors explore the topic further.

## Fallback email collection

When the assistant can't answer a question, it can ask the visitor for their email. These leads appear in the [Leads](/ai-assistants/leads.md) tab.

## Document viewing

Toggle whether visitors can click source citations to view the actual document content. Disable this if your documents are confidential.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.knowbase.ai/ai-assistants/behavior.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.