Sharing Files & Channels

Generate share links for files and channels

How to share

1. Go to the Library

2. Click the three-dot menu on a file or channel

3. Click Share

4. Copy the share link or the iframe embed code

What visitors see

Anyone with the link can open a chat interface and ask questions about the shared file or channel. They don't need a Knowbase account.

Iframe embed

Use the iframe snippet to embed a chat interface directly on your website:

<iframe width="400" height="600" 
  src="https://app.knowbase.ai/iframe-chat/YOUR_TOKEN" 
  title="chat" frameborder="0">
</iframe>

Managing shared links

Go to Account > Shared Chats to see all your active share links. You can delete any link to revoke access.

Tip: For a more customizable experience with branding, lead collection, and analytics, consider using AI Assistants instead of simple share links.